A 15+ year plus client/agency relationship is a rarity. Especially in an industry that has seen business models change as frequently and drastically as mountain tourism. From the advent of the multi-resort season pass to ownership changes and an era of massive consolidation to the pandemic, paradigm shifting change has been a constant for ski resorts.
The media covering the space, subject to many of the same market forces has seen similar amounts of change.
To succeed in the space you have to know what works today while knowing what will work tomorrow. In short, the solution has been flexibility and anticipation:
We’ve worked with their team for over a decade. Our industry has changed completely during that time and so has much of our core business, but their value to us has remained a constant. It’s a testament to their ability to evolve and anticipate change.
Mammoth Mountain VP Of Marketing